Refund Policy
Your return window
If a purchase is not right for you, request a return within 30 days after delivery. Please identify the item and supply an order number or another proof of purchase. For a change-of-mind return, keep the goods unused, with their original condition and packaging intact. Exchanges are also available, subject to the replacement item being in stock.
Arrange the return with us first
Send your request to the merchant contact below before posting a parcel. We will explain the return method and provide a prepaid label or another merchant-paid arrangement for an eligible return. The merchant pays return shipping for both qualifying unwanted purchases and goods that arrive damaged, defective, incorrect or incomplete. Unless a specific return destination is supplied, the merchant address on this page is the default return address.
A problem with what arrived
Tell us which item is affected and what went wrong. Photographs of the goods, packaging and shipping label can help us investigate damage, missing pieces or an incorrect shipment. We will review the case and arrange the appropriate remedy. Requirements for an unused change-of-mind return do not limit rights concerning faulty or incorrectly supplied goods.
Refunds after assessment
Once a return is received, inspected and approved, we issue the refund to the original payment method within 10 business days. Your bank or payment provider may need additional time to show that credit. Keep the return tracking reference until the matter is resolved, and contact us if you need help following up.
Before an order ships
Contact us promptly if you want to cancel or amend an order before dispatch. We will check the fulfillment status, but cannot guarantee that a request can be actioned in time. Once shipping has taken place, the return process applies. Nothing in this policy removes rights that applicable law requires us to honor.
Business details and assistance
Simplemodern
Email: Support@Simbemodern.shop
Phone: 862-531-7658
Business address: 205 Baker St, Dover, New Jersey, 07801, US